Shipping policy
1. Shipping Area
We ship only to valid addresses within the contiguous 48 United States. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses, or international destinations.
2. Shipping Cost
Standard shipping is free on all eligible orders.
Standard Shipping Cost: $0
3. Business Days
Business days are Monday through Friday, excluding Saturdays, Sundays, and U.S. federal holidays. Orders are processed during our business hours of 9:00 AM–5:00 PM (UTC-5).
4. Order Processing
Orders normally require 1–2 business days for processing before shipment.
5. Transit Time
Standard transit time is approximately 3–7 business days after the order has shipped.
6. Estimated Delivery Time
The total estimated delivery time is 4–9 business days, including processing and transit time.
7. Shipping Carriers
Orders may be delivered by USPS, DHL, UPS, or FedEx. Carrier selection depends on the destination, package size, and available service.
8. Order Tracking
Tracking information will be sent when available. Tracking activity may take 24–48 hours after shipment confirmation to appear on the carrier’s website.
9. Changes and Cancellations
Contact info@energysportsfit.com within 24 hours of placing an order to request a change or cancellation. Once an order has entered processing or shipped, changes and cancellations may no longer be possible.
10. Incorrect Addresses
Customers are responsible for providing a complete and accurate shipping address. Contact us within 24 hours if an address needs to be corrected. Additional costs caused by an incorrect, incomplete, or undeliverable address may be the customer’s responsibility where permitted by law.
11. Delivery Delays
Weather, carrier disruptions, holidays, incorrect addresses, and other circumstances outside our reasonable control may affect delivery. Contact us if tracking has not updated for an extended period or a package appears lost.
12. Contact
Shipping questions may be sent to info@energysportsfit.com.